OBM & VA Services

Tailored support for busy entrepreneurs, educators, leaders, and individuals who need more time, less stress, and better organization.

Who We Help & Which Support is Right for You

Whether you’re running a growing business, leading a school team, or juggling a busy household, we offer two levels of support to meet you where you are:

Online Business Manager (OBM) Services – Best for business owners, leaders, or directors who need someone to run the show. If you’re managing multiple projects, team members, and moving parts, OBM support brings structure, strategy, and leadership so your entire operation runs smoothly without you in the weeds.

Personalized Virtual Assistant (VA) Support – Best for individuals or organizations who need help getting things done. If your plate is overflowing with tasks such as emails, scheduling, customer care, social media, and travel planning, VA support takes them off your list so you can focus on what matters most.

Not sure which is right for you? No worries!

We’ll figure it out together during your Discovery Call.

Online Business Manager Services include…

  • Systems and Operations

    SOP Creation and Implementation

    Operations Management

    Project Management

    Technology Integration

    Risk Management

    Legal Compliance

    Quality Assurance

    Website Management

    And More!

  • Strategic Planning and Growth

    Business Strategy, Planning, and Implementation

    Business Development

    Sales and Marketing Coordination

    Social Media Management

    Launch Management

    Event Management

    And More!

  • Team, Client, & Financial Coordination

    Team Management

    Client Management

    Financial Management

    Data Analysis

    Reporting

    And More!

“Since partnering with Kendra, the most significant improvements have been in our payment processing and scheduling systems. These changes have streamlined our operations, reduced stress in my personal life, and we've seen a more consistent income stream, which is crucial for any small business owner.” Nikki Robbs, NRFIT, PLLC

“Thanks to Kendra, my business runs more smoothly, and I'm able to take things off my mental load because I can trust that she will handle it. My own social media presence runs efficiently, allowing me to focus on being fully present for my clients.” Marta de Movellan, Studio Movellan

“Kendra supports a variety of business priorities including marketing, customer management, SOP development, KPI tracking, and a variety of other backend tasks.” Kristen Perkins, Inclyousion Sports, Co-Founder and CEO

Personalized Virtual Assistant Support includes…

  • Personal Support

    Appointment Scheduling (Family and Personal)

    Family Calendar Setup and Maintenance

    Travel Planning and Itineraries

    Gift and Holiday Shopping

    Event and Party Planning Support

    Personal Task Management

    Life Admin Organization

    Digital File and Photo Organization

    Home Services Coordination

    Local Personal Errands (Chattanooga, Sequatchie Valley, Cookeville, and Crossville)

    And More!

  • Business Support

    General Administrative Tasks

    Scheduling and Calendar Management

    Inbox Management

    Social Media Creation, Scheduling, and Engagement

    CRM and Database Management

    Task and Project Tracking

    Research and Data Entry

    Customer Service and Client Care

    Invoicing and Payment Tracking

    Graphic Design

    Team Training and Coordination

    Document and Presentation Creation

    And More!

“I was struggling to keep up with returning phone calls to potential new clients. Kendra has been so fantastic. She is warm, professional, thorough, and prompt. It has been such a relief.” Sara Pinkepank, Lifespan Speech & Language Services

“Kendra helped me set up a calendar for my business and gave me great tips on how to manage it. She definitely knows how to organize things to save you time and make life easier. 10/10 recommend.” Emi White, Present Moment Farms, Owner

“I hired Kendra because I was overwhelmed with the day-to-day tasks of running my business. She has been incredibly helpful, jumping into all kinds of tasks and even spotting potential problems before they happen — things I never would’ve thought of!” Katie Meurer, Studioh Scoop

How It Works

1. Discovery Call – We’ll talk about your goals, challenges, and priorities, and decide on the type of support that will make the biggest impact.

2. Onboarding – You will sign your service agreement, pay your first invoice, and complete the password form.

3. Custom Plan – Schedule your kick-off call, which is when we will walk through your priorities, map out the plan, and get everything set up so we can hit the ground running.

4. Ongoing Support – We take care of the execution and management so your time is finally yours again.

What’s It Like to Work with Kendra

“Kendra's superpower is going above and beyond even the highest of expectations you may have.” Steph Rubio, Business Strategist

“Kendra is creative, solves problems proactively, and is always looking for innovative ways to improve organization and automation.” Kristen Perkins, Inclyousion Sports, Co-Founder and CEO

“Kendra is down-to-earth, fun, and always brings a positive, go-getter attitude to everything she does.” Gwen Dittmar, Gwen Dittmar Consulting

“I am endlessly impressed by Kendra's work ethic, communication, proactivity, and execution.” Marta de Movellan, Studio Movellan

“Kendra really goes above and beyond and truly cares about the work she is doing for her clients. Her communication is excellent, and her passion for her work is evident in every aspect of our partnership.” Alissa Bellantoni, The Golden OBM

“Kendra took the time to understand every aspect of my business, which has been instrumental in helping me achieve my goals.” Nikki Robbs, NRFIT, PLLC

FAQ

  • Anyone who needs help keeping life or work running smoothly — from busy moms and educators to business owners, nonprofit leaders, and corporate teams. Whether it’s administrative, technical, or specialized support, VA and OBM services adapt to fit your world.

    A VA focuses on executing tasks and keeping the day-to-day moving, while an OBM manages and optimizes the bigger picture so all the moving parts work together. We’ll figure out which level of support is the best fit for you during your Discovery Call.

  • A Virtual Assistant (VA) focuses on executing specific tasks to keep daily life and work running smoothly. They follow your direction to handle the details with things like managing emails, scheduling appointments, coordinating travel, updating social media, and taking care of family, customer, or client needs so nothing slips through the cracks.

    An Online Business Manager (OBM) takes a broader role, overseeing projects, people, and processes to ensure the big picture runs seamlessly. This can include project management, strategy implementation, coordinating launches or events, managing teams and clients, and tracking metrics to improve efficiency.

    In short, a VA handles the “doing,” while an OBM manages the “running.” We’ll talk through your needs during your Discovery Call to see which level of support is the best fit.

  • The cost depends on the type of support you need and how often you need it. We offer flexible options so we can create a plan that fits your goals, schedule, and budget.

    We’ll go over all the details during your Discovery Call, and by the time we hang up, you’ll know exactly what works best for you. Our priority is making sure you get the right level of support without paying for things you don’t need.

  • Our services are highly flexible and tailored to align perfectly with your specific need which enables you to optimize productivity without unnecessary commitments. We’ll talk through the best fit for your situation during your Discovery Call so you’ll walk away knowing exactly what will work for you.

  • We work on a flexible schedule, and our availability varies from day to day. When we begin working together, you’ll receive a weekly Monday email with a summary of the hours used the prior week and your total for the month. We’ll set clear expectations for communication and availability during your Discovery Call, and you’re welcome to ask as many questions as you’d like so you feel completely confident moving forward.

  • We start with a FREE Discovery Call! This is a relaxed conversation where we learn about you, your goals, and your needs and you learn about us and the ways we can support you. Together, we’ll figure out the next steps and create a plan that makes the biggest impact. You’re welcome to ask as many questions as you’d like, and if anything pops up later, you can always email us at kendra@kendraharris.co.